Frequently Asked Questions
Questions that teachers and students have asked us.
How are scores calculated?
How do I avoid math syntax errors?This article gives more information about math syntax errors in Grasple.
How do I switch courses?Easy steps to switch between multiple courses
How do I change the language in Grasple?
How to give feedback on content, and what happens to it
How do I verify my email?
How do I connect my personal and SURFConext accounts?
How do I open my browser console?This article describes how you can take a screenshot of your browser console when you need help with trouble shooting.
What do the labels and colors in front of the subjects mean?This article explains what the different colours and icons in your course map mean and how they relate to your mastery.
Reviewing your answers during a practice session
Reviewing your practice sessions with answers and feedback
What can I encounter when I start a test?
How do I know my answers are saved during a test?
Accessibility Mode for course progress in GraspleGrasple has an accessibility mode to help every student understand their progress and mastery of subjects in their courses. Read more here!
How can I use this platform in my course?
How do I add students to my course?This article describes the different methods by which you can add students to your course.
How can I add students to my course without an email invite?
How do I create and resend a new student invite if the previous one is used?
How do I remind students to register?
How do I assign students to a group?
How do I remove students from my course?The steps to remove students as well as some FAQs
How to get an overview of your organisation using the admin panel?
Roles and rights in Grasple
Advanced course search options for organisation admins
How to add teachers to your organisation?
How do I add or remove teachers?
Delete users as an Organisation AdminAs organisation (administrator) you are in control of your organisational data within Grasple. Deleting users is an action available to you.