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Frequently Asked Questions
Questions that teachers and students have asked us.


How are scores calculated?
How do I avoid math syntax errors?
How do I switch courses?
How do I change the language in Grasple?
How to give feedback on content, and what happens to it
How do I verify my email?
How do I connect my personal and SURFConext accounts?
How do I open my browser console and take a screenshot?
What do the labels and colors in front of the subjects mean?
Reviewing your answers during a practice session
Reviewing your practice sessions with answers and feedback
What can I encounter when I start a test?
How do I know my answers are saved during a test?
Accessibility Mode for course progress in Grasple
How can I use this platform in my course?
How do I add students to my course?
How can I add students to my course without an email invite?
How do I create and resend a new student invite if the previous one is used?
How do I remind students to register?
How do I assign students to a group?
How do I remove students from my course?