You believe your answers should have been accepted, but it was marked wrong. In this case, you may want to ask for a reevaluation of your answer or just alert someone that the question has a mistake.
In this scenario, please alert your instructor to this issue. Your instructor manages content and sets the grading criteria. To ensure fair and consistent marking and judgement, Grasple cannot make any changes.
Grasple support cannot:
Change the content of a question or course
Check the correctness of a given answer
Change grades or the way in which a question was marked
These are all managed by your teacher. Therefore, it's best to approach them directly with your concerns. If they believe an issue needs to be escalated to Grasple, we will work with them to resolve it.
Still have Questions?
You can watch our student guide video for a breakdown of everything you need to know to get started learning on Grasple.
You can also chat with Grasple support by clicking the chat icon in the bottom right corner of your screen.