Frequently Asked Questions

How do I create and resend a new student invite if the previous one is used?

A course invite can be used once. Sometimes you want to create a new invite for a student if the previous one has been used. Read here how.

Written by Thijs Gillebaart
Updated over a week ago

How are scores calculated?

This article is directed at teachers and students that want to know what determines scores when practicing with a subject.

Written by Sofie Bastiaansen
Updated over a week ago

What can I encounter when I start a test?

Do you want to know how to start a test? This article explains the test start screen and situations you can encounter.

Written by Eric Bouwers
Updated over a week ago

How do I know my answers are saved during a test?

Unsure whether your answers are saved while taking a test? This article explains how you determine if your answer was saved correctly!

Written by Eric Bouwers
Updated over a week ago

Math Highlights in Grasple

Grasple is specialised to support practicing and (self)assessing math. This article contains an overview of the main highlights for math

Written by Pim Bellinga
Updated over a week ago

What kind of Learning Analytics can I find in Grasple?

In this document, you can find several examples of available statistics about student activity in Grasple.

Written by Pim Bellinga
Updated over a week ago

What do the labels and colors in front of the subjects mean?

In the course overview, you can find several indicators for your progress. Wondering what they mean exactly? Find out here!

Written by Pim Bellinga
Updated over a week ago

How do I connect my personal and SURFConext accounts?

Do you have a personal and a SURFConext account? You can connect them, such that you have all of your progress in one account.

Written by Pim Bellinga
Updated over a week ago

How do I switch courses?

Are you using this platform for multiple courses? Read here how to easily switch between your different courses, directly from the levelmap!

Written by Pim Bellinga
Updated over a week ago

How do I change the language of my course?

Switch languages with one click

Written by Pim Bellinga
Updated over a week ago

How do I avoid math syntax errors?

Want to know how to answer math exercises using the correct syntax? Getting a syntax error? Read here about the math syntax in Grasple.

Written by Thijs Gillebaart
Updated over a week ago

How do I open my browser console and take a screenshot?

Tutorial on how to open your browser console and make a screenshot. This helps us locate and solve your bug.

Written by Pim Bellinga
Updated over a week ago

How do I add or remove teachers?

Do you have fellow teachers or teaching assistants that need access to your course? You can add and remove them in your teacher dashboard.

Written by Thijs Gillebaart
Updated this week

How do I add students to my course?

Do you have new students that you want to give access to your course? You can send a link, or add them manually in your teacher dashboard.

Written by Pim Bellinga
Updated this week

How do I assign students to a group?

Do you want to organise the students in your course in groups? You can easily assign students to groups.

Written by Thijs Gillebaart
Updated over a week ago

How do I remind students to register?

Although we'd like everyone to register after one email, we know that's not always the case. Here's how to remind students in under 30 sec.

Written by Pim Bellinga
Updated over a week ago

Can I change the email address of one of my students?

Want to resend an invitation? Did our emails end up in spam boxes? You can resend an invitation, to a different email address if you want.

Written by Pim Bellinga
Updated over a week ago

How do I remove students from my course?

A student stopped following your course or never started? You can remove them in your teacher dashboard.

Written by Thijs Gillebaart
Updated over a week ago

How do I share a subject or exercise with others?

When you have created materials, you can easily share them with colleagues or other collaborators.

Written by Pim Bellinga
Updated over a week ago